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With over 200 ovens installed
worldwide California Pizza Kitchen (CPK) is currently
Wood Stone’s largest customer, but that wasn’t always
the case. Prior to trying their first Wood Stone oven,
CPK had used many different manufacturers’ ovens. The
story of how we eventually came to be CPK’s exclusive
supplier of stone-hearth ovens explains much about the
quality of Wood Stone equipment and our dedication to
meeting our customers’ needs.
CPK opened their first restaurant
in 1985. By the time Wood Stone was founded in 1990,
CPK was already a major player in the emerging “niche”
market of stone-hearth pizza. Naturally, we wanted their
business, and although we were initially told that our
ovens were too expensive, we kept trying. We knew that
our ovens were made with higher quality materials that
would outlast anything on the market (to date Wood Stone
has never had to replace an oven), and our customers
told us that our oven’s innovative design performed
better. In 1993, Wood Stone finally had the opportunity
to solidify their relationship with CPK. Here is how
that opportunity came about…
By the early 90’s CPK had built
dozens of stores that traditionally
contained two stone-hearth ovens. While many of
these stores were busy, they had never seen anything
like life in a Las Vegas Casino. Because of space
constraints, when they opened in Las Vegas’s new Mirage
Casino they installed a single
oven. The good news was that they found they were almost
continuously busy with a constant stream of hungry
customers. The bad news was that the non-stop demand for
pizzas was accelerating a damaging degradation of the
oven floor called spalling. They had seen this occurring
at a slower rate in many of
their other ovens, but never at this speed.
After less than two years time the
floor of this first Mirage oven was so compromised that
they had the original manufacturer replace it. Shortly
it became clear that the second oven was not holding up
well either, and CPK realized that the replacement oven
was going to last about as long as its predecessor and
that they were facing another inconvenient and expensive
oven change out. It is important to keep in mind that
this was the busiest single oven store in their history,
and that this restaurant was in a venue that never
closed, so tearing out the oven was not ideal. Having
just purchased some of our ovens, and being initially
impressed with our product, they took a chance and
called us for the next replacement. The oven installed
in 1993 by Wood Stone is still in place today
consistently producing nearly 1000 pizzas per day with
high volume periods as high as 1400-1500 pizzas. With
very few exceptions, ever since that day Wood Stone has
been CPK’s oven supplier. Their continued business is
one of our greatest endorsements, but the story doesn’t
end there…
After purchasing roughly 75 wood
fired ovens from Wood Stone, CPK inquired about a
gas-fired oven. At that time, we weren’t manufacturing
gas-fired ovens and were skeptical of the concept, but
because CPK was insistent we listened. In 1994 we went
to work developing a gas-fired oven which was ready for
sale in early 1995. CPK’s first complete gas fired oven
was installed at the LAX airport in Los Angeles. The
first full service CPK to install a gas-fired oven was
in Boston, MA. Gas fired ovens now are not only
specified for all CPK’s, they also make up a majority of
Wood Stone ovens sold to other customers.
At Wood Stone we know that our
customers can be our greatest innovators so we let them
lead us toward new advancements. Listening to them has
helped us reshape our company and we believe, in a small
way, revolutionize a segment of the foodservice
industry. Before 1990 stone hearth ovens were
considered a quaint fringe product used by only a
handful of celebrity chefs and restaurateurs (in
addition to CPK, people like Alice Waters and Wolfgang
Puck led the way). With the technological improvements
Wood Stone has been able to incorporate, you can now see
stone-hearth ovens not just in those signature
restaurants, but also in grocery stores, university
dining halls, corporate cafeterias, mom & pop corner
pizzerias, retirement complexes, hospitals and world
class hotels and resorts. Currently there are
convenience stores cooking pizzas to go with a tank of
gas and nightclubs firing off hot wings in a Bistro 4343
for the late night revelers. Where will our customers
take us tomorrow? Tough to tell, but we can tell you
one thing: we’re all fired up!
Fun Facts
about California Pizza Kitchen
- CPK opened its first restaurant in 1985
- They have outlets in over 29
states, and six foreign countries
- CPK pizzas like BBQ Chicken, Thai Chicken
and Pear and Gorgonzola have given CPK a unique
niche in the pizza segment
- CPK Founders Rick Rosenfeld and Larry Flax
were successful lawyers before opening the first
restaurant. They also took a turn at reality TV in
TLC’s “Now Who’s Boss” where they actually did
everything from washing dishes to working the cook
line and a Wood Stone oven. Google that!
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