Welcome to the Service & Maintenance. This section is intended to help clarify any questions you may have regarding the service and maintenance of our equipment. 

For questions regarding a service agent in your area, we request that you contact our National Service Manager, J. Mike Miller by E-mail or phone at the factory (800) 988-8074.

Warranty Information
For information on our Warranty, please Click Here!

Troubleshooting 101

• Gas Oven Troubleshooting
• Periodic Thermal Cleaning
• Dos and Don'ts of Oven Venting
• Cracking in Ovens - Is this Normal?

Glossary of Terms

For a Wood Stone glossary of terms, click here.

Special Configuration?

Do you have a special type of Gas or Electrical Configuration?  We may need you to fill out our Gas and Electrical Specification Sheet. Please click to download:  Gas & Electrical Specification Sheet

Used Wood Stone Ovens
Do you have a "Classic" (Used) Wood Stone Oven?  Get more information how to move, install and outfit your "Classic Used Wood Stone Oven.